Terms of service

Effective as of: May 2026

1. Acceptance of Terms

By accessing, browsing, or utilizing this website (the "Site") and/or purchasing products or services from Delsul ("Delsul," "we," "us," or "our"), you (the "User," "Customer," or "you") acknowledge and affirm that you consent to be legally bound by the following Terms of Service ("Terms"), which govern your access to and use of the Site and the services provided therein. If you do not agree to be bound by these Terms, please refrain from using the Site or making any purchases.

2. Product Classification & Disclaimers

Delsul Hair Removal Mousse is a cosmetic hair removal product intended for external use on the body only. Delsul products are cosmetic formulations and do not require FDA approval. They are manufactured to US cosmetic safety standards. These Products are not intended to diagnose, treat, cure, or prevent any disease.

Prior to initiating use, you agree to consult a licensed healthcare provider, particularly if you are pregnant, nursing, taking medications, or have any pre-existing skin conditions. Use of our Products is undertaken solely at your own risk. Delsul assumes no responsibility or liability for adverse outcomes or results.

3. Orders & Payment

3.1 Order Processing — All orders are one-time purchases unless otherwise stated. By placing an order, you authorize Delsul to charge the designated payment method provided for the total amount of your order at checkout, including any applicable shipping fees.

3.2 Order Confirmation — You will receive an order confirmation email upon successful placement of your order. This confirmation does not guarantee pricing accuracy or product availability. In the event that a product is out of stock or your order cannot be fulfilled, we will notify you promptly and issue a full refund.

3.3 Payment Authorization — By submitting payment information, you warrant that you are authorized to use the designated payment method provided. Delsul shall not be held responsible for transaction failures due to invalid or outdated payment information.

4. Returns & Refunds

Returns and refunds are governed by our official Refund Policy, which forms an integral part of these Terms. All refund requests must be submitted within the applicable guarantee period for your order tier. Please refer to our Refund Policy page for full details.

5. Product Availability & Modifications

Delsul reserves the right at its sole discretion, to modify, suspend, or discontinue any product or promotional offering at any time, with or without notice. All product descriptions, prices, and contractual terms are subject to change without obligation to notify individual users.

6. Shipping & Delivery

Shipping timelines provided at checkout are advisory and do not constitute binding guarantees. Delsul ships exclusively within the United States. Delsul shall not be liable for delays attributable to carrier errors, customs processing, or force majeure events beyond our control. Please refer to our Shipping Policy for full details on delivery timeframes and options.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Delsul, its officers, directors, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or relating to the use or inability to use our products or services. This includes, without limitation, scalp irritation, allergic reactions, dissatisfaction with results, or interrupted access to the website.

8. Health and Wellness Advisory

You confirm that Delsul has not provided you with medical advice, and that any information contained on the Site or packaging be construed as such. Our Products are not a substitute for professional medical treatment or diagnosis. If you experience persistent or worsening symptoms after 4 weeks of consistent use, we recommend consulting a qualified dermatologist or healthcare provider. The User assumes full responsibility for their use and acknowledges all associated risks.

9. Intellectual Property

All content on this Site — including but not limited to text, images, logos, product descriptions, and design elements — is the property of Delsul and is protected by applicable intellectual property laws. Reproduction, redistribution, or use of any content without express written permission from Delsul is strictly prohibited.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the applicable laws of the State in which Delsul operates, and general legal principles. Any dispute arising under or relating to these Terms shall be resolved through binding individual arbitration in accordance with the rules of the American Arbitration Association. You waive any right to participate in class actions or jury trials.

11. Amendments

Delsul reserves the right to update, modify, or revise these Terms at any time without prior notice. Your continued use of the Site or any Delsul products constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions regarding these Terms, please contact our support team at support@delsulcare.com.

Last updated: May 2026